With your consent, we analyse how you use our website with tracking technologies and cookies to optimise the website and to be able to offer our customers an attractive choice of products. Consent is voluntary and can be revoked at any time. You can find more information on the technologies used, the purposes of data processing and your options for revoking your consent in our Privacy Policy.
For self-starters
who know what they want!


Who can order with TBS Technischer Bedarf GmbH?
How can I register as a customer?
Why can’t I see any prices in the online shop?
How do I know how much items cost exactly?
Where can I view the availability of an item?
Can deliveries be made abroad?


I have forgotten my password, what do I do?
My address has changed - how do I tell you?


My goods are damaged - what do I do?
Right of return


Quick order
Submitting an order step by step
I have a problem with my order - Who can I contact?
I would like to change an order I have submitted afterwards - can I do that?
Where can I see all my previous orders?


I have forgotten to specify a different delivery address in my order. What can I do?
What are your delivery or shipping conditions?
What do the pictograms mean under “delivery information”?